Starting yesterday, Shanghai courts began implementing a series of new measures to improve efficiency and convenience for local residents seeking legal recourse.

Among others, the measures pertain to case filing, hearings as well as executing verdicts.

"The reform aims to offer the public an effective and fair service. We hope people can feel the authoritativeness and justice of law as well as care and impartiality of the legal service," said Teng Yilong, director of the Shanghai Higher People's Court.

Under the measures, the courts are required to set up a special reception area for those filing lawsuits. All information on the lawsuit process will be publicized in the area to help people get familiar with the procedure.

Meanwhile, the noon break - usually between one and 1-1/2 hours - is also canceled to offer consultation for people.

Those who have difficulty in completing lawsuit papers will receive guidance from court officials.

For needy people who are entitled to legal aid, including non-payment or delayed payment for lawsuits, the courts must conduct timely formalities to ensure hearing is not delayed and their legal rights are not violated.

When hearing civil cases, court officials should adopt the simplified process - reducing the hearing span - if the cases meet related criteria.

(eastday.com October 14, 2003)